Privacy Policy

MasterTechy (collectively, “ MasterTechy“, “we” or “us”) is a global innovation leader leveraging cloud, mobile and social media technologies to reinvent the way you do business. Since 2008, MasterTechy has been helping companies power their businesses with its marketing automation and cloud innovation services. As a global consultancy with strategic partnerships, Data Privacy of our users is our highest priority. We consider it our duty to be transparent, in relation to the data collected and its utilization.

This Privacy notice outlines, how we collect data, its utilization and storage with respect to a user’s rights against the information collected for both Members and Visitors of the website and our products. By using our services, you agree to the terms of this policy.

All categories of personal data shall be processed consistent with the General Data Protection Regulation (GDPR) and in accordance with IT industrial standards and laws. We make sure that all data is acquired with consent and is processed fairly in a lawful manner with transparency safeguarding the rights of our users.

MasterTechy, by collecting your data at the time of visiting/registering for demo on its website and/or products acts as a ‘data controller’ as defined under the GDPR. To ensure the safety of your data we have implemented technical and organizational data protection measures.

  • What, How and Why we collect information

We may collect your personal/non-personal information when you visit our website, agree to our cookies policy and provide us data in the forms on our website. We also collect information when you provide it to us by requesting for demos/trial/sign-up/attend webinars.

Furthermore, we also get information when you register on our website/product and willfully provide us your information like business/personal email, contact and other information related to your account.

We may gather generic data and user-behavior information like:

    • The browser type and version used
    • The operating system used
    • The website from which an accessing system reaches our website (so-called referrers)
    • The sub-websites
    • The date and time of access to the Internet site
    • An Internet protocol address (IP address)
    • The Internet service provider of the accessing system

While processing the acquired personal data, MasterTechy makes sure that it does not affect the basic privacy or legal rights of the user. The data collected is used to:

    • Prepare the content of our website in an interactive and user-friendly way
    • Optimize the content of our website as per visitor preferences, monitoring most frequented pages and queries
    • Ensure the long-term viability of our information technology systems and website technology
    • Provide law enforcement authorities with the information necessary in case of criminal activities or a cyber-attack.

Hence, MasterTechy analyzes the collected data and information statistically, with the aim of improving the data protection and data security of our website and its visitors and to ensure an optimal level of protection for the personal data we process.

Cookies

A cookie is a micro file located within your browser that enables MasterTechy features and functionality. Cookies gather information comprising a unique identifier, user preferences, profile information, membership information, and general use. We collect this information to provide a better user-journey of our website and to enhance the overall experience of our website/products.

We use two types: persistent cookies and session cookies. A persistent cookie helps us recognize you as an existing user. Persistent cookie stays in your browser and will be recognized by MasterTechy upon your return to the site. Session cookies only last for the duration of the session (usually the time spent on the website.). For more information on our cookie policy, refer the link here.

Subscription to newsletters

Upon visiting MasterTechy website, users are given the opportunity to subscribe to our enterprise newsletters and regular emails after providing consent. The newsletter may only be received if you have opted in for it. Each newsletter comes with a link providing the user with the option to opt out of the service.

The newsletter contains tracking pixels which provides us the information if and when an e-mail was opened . Such data collected in the tracking pixels is used to analyze to optimize the shipping time of the newsletter, and to improve the content of future newsletters as per the interests of the receivers.

  • How we share the collected information

We do not share your collected information with any third-party as such. However, we may share the information internally within MasterTechy’s departments. We will not share your information with other interested parties unless you have given us your consent to do so. We can use your data for marketing purposes if you opt-in while giving your consent. MasterTechy is obliged to share your information under any/all applicable and judicial laws with/without your consent.

  • Data Retention

MasterTechy will store the data acquired from you for a predetermined period. You have the right to request for data erasure at any time with reference to point (d) under your rights. The criteria used to determine the period of storage of personal data is the respective statutory retention period. After expiration of that period, the corresponding data is routinely deleted, as long as it is no longer necessary for the initiation/fulfillment of the contract.

  • Your rights on your information

You can contact us by e-mail to request to access, amend, delete your personal data with us. You also have the option to opt-out for any/all services. MasterTechy is compliant with GDPR and provides you several rights in relation to your personal data like access to, utilization, restriction of processing, data erasure and more.

    • Right of confirmation

You have the right to obtain the confirmation as to whether or not your personal data is being processed at MasterTechy.

    • Right of access

You have the right to obtain information about your personal data stored with us and to know the purpose of the processing. Furthermore, you have a right to obtain information as to whether personal data are transferred to a third country or to an international organization. Where this is the case, you have the right to be informed of the appropriate safeguards relating to the transfer.

    • Right to rectification

You have the right to rectify of inaccurate personal data concerning you. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

    • Right to erasure

You have the right to request the erasure of your personal data where one of the following grounds applies:

      • The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
      • The data subject withdraws consent to which the processing is based according to point (a) of Article 6(1) of the GDPR, or point (a) of Article 9(2) of the GDPR, and where there is no other legal ground for the processing.
      • The data subject objects to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing or the data subject objects to the processing pursuant to Article 21(2) of the GDPR.
      • The personal data have been unlawfully processed.
      • The personal data must be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.
      • The personal data have been collected in relation to the offer of information society services referred to in Article 8(1) of the GDPR.

If one of the aforementioned reasons applies, and you wish to request the erasure of personal data stored by MasterTechy, you may request the same.

    • Right to data portability

As per GDPR article 6(1), 9(2), you have the right to receive your personal data in a structured, commonly used and machine-readable format. You also have the right to transmit the data to another controller/company. In order to assert the right to data portability, you may contact MasterTechy.

    • Right to object

As per GDPR article 6, you have the right to object to processing of your personal data. We will no longer process your personal data in the event of the objection is raised unless we can demonstrate compelling legitimate grounds for the processing.

    • Right to withdraw data protection consent

You have the right to withdraw your consent to processing of personal data at any time. If you wish to exercise the right to withdraw the consent, you may contact MasterTechy at info@mastertechy.com.au

  • Copyright Notice

All aspects of this website – design, text, graphics, forms, underlying source code and all other literary and artistic aspects – are copyright of MasterTechy and its affiliates.

In accessing these web pages, you agree that any downloading of content is for non-commercial and non-transferrable reference only. No part of this website may be copied in any form or by any means without prior permission of the Website Owner.

  • Policy Updates

MasterTechy reserves the right to modify or update this privacy policy anytime. All the changes will be updated on our website immediately. Therefore, we encourage you to read our policy regularly for any recent updates.

If you have any questions or queries, please feel free to contact our support team at info@mastertechy.com.au

  • How to contact us

MasterTechy has a designated Data Protection Officer, who shall act as the point of contact for clients, customers and to ensure their data safety.

The Data Protection Officer is:

DPO
MasterTechy
Phone: +61 434 832 490
Email: info@mastertechy.com.au
Website: www.mastertechy.com.au

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